Mall Services
Mall Services
Information desk
Do not hesitate to contact us. We will be happy to provide you with information about the center’s operations, ongoing and upcoming events, or help with lost and found items. You can also purchase center gift vouchers from us. We are here for you every day from 9:00 to 20:00 on the 1st floor.
Time Out Children’s corner
Your children will have fun and you will have the best shopping.
You can trust us to look after children aged 3 to 12. In our children’s corner, thanks to the climbing frames and slide, children will have a lot of fun. In the creative skills zone, children can draw, model or build toys from building blocks. Popular attractions that are always a lot of fun are the chaha box, the cinema room and competitions for games on the PS3 game console. The children’s corner can be found on the 3rd floor near the food courte.
Changing Room
We look forward to every visit from a mother with her baby. That’s why we have prepared a changing room for you, where you won’t miss anything, even in the event of a diaper explosion. If your little one gets hungry unexpectedly, feel free to use this room for quiet breastfeeding away from the dynamic life in the center. You can find the changing room in the area near the toilets on the 3rd floor.
Parking
For your convenience, we have updated our parking system. In addition to the payment stations located in the center, you can now pay for parking at the exit ramp contactlessly using a card, mobile phone or watch. Also, when entering the parking zone, the system does not issue parking tickets but reads your license plate number. The total number of parking spaces is 450.
During the visit to the Golem fitness club, free parking is extended by another half hour, provided by the Golem Club. More information about this service can be found at the fitness club reception.
Loss of the parking card is subject to a one-time fee of €20.
The parking garage is open from 6:00 to 21:00.
WI-FI
Use the free WI-FI connection in the shopping arcade.
ATM
Although you can pay cashless in most of our stores, you can withdraw cash at one of our ATMs on the 2nd and 3rd floors, where you will find ATMs of Slovenská sporiteľňa, VÚB banka, Tatra banka, and UniCredit Bank.
Carwash
Carwash services can be found on the first floor of the parking garage and prices for washing start at €4.50.
Tickets for events
No one can take away your experiences. Thanks to the Predpredaj.sk service, you can also purchase tickets for unforgettable concerts, theater performances, or sporting events at our Info Desk.
Exchange office
You can exchange your foreign currency at the Nei currency exchange office located on the 2nd floor.
Defibrillator (Cardiac Arrest Aid)
Our center is equipped with the most modern automated external defibrillator (AED). It is a very safe and useful device designed to provide first aid to a person suffering from sudden cardiac arrest. The defibrillator is located at the center’s Information desk.
In case of emergency, call security at +421 948 083 115
Electric Vehicle Charging Station
In cooperation with ZSE Energia, we have installed an electric vehicle charging station on the rooftop level of our parking garage. Two reserved parking spaces are available for customers. The charging station will allow charging with all connectors, such as CCS/CHAdeMO/Type2. Access to the station is available during the center’s opening hours from 08:00 to 20:00.
Packeta and Alza parcel machines
Pick up your online purchases easily at any time at the Packeta and Alza parcel machines, which can be found at the entrance to the center from Francisciho st. on the 3rd floor.
Balloon filling with helium
The Albi store on the 1st floor will be happy to prepare your balloon decorations and fill balloons with helium.